Travel Abroad with Confidence

At Thistle, we understand how important it is to have the correct insurance in place for your trip whilst you are away.  Whether you’re taking a solo travelling trip across America or off on a family holiday to Europe, we want you to be able to travel abroad safe in the knowledge that you and your belongings are covered should the unexpected happen.

Making sure you have the right cover in place when travelling abroad is important and that’s where we are here to help.

You can buy our travel insurance for yourself, your partner or family selecting either a single trip or annual trip policy. We insure over 150 sporting activities as standard and can cover a range of holiday’s abroad.

Features and Benefits

What Is Covered?
Just some of the key benefits you can enjoy with our Travel Insurance:
  • Single and Annual trip cover options available for families, couples and individuals
  • Up to £10,000,000 medical cover
  • Up to £5,000 cancellation cover
  • Personal Possessions and Money Cover
  • Over 150 sporting activities covered as standard
  • Personal Accident up to £25,000 including loss of limbs and personal total disablement
  • Legal expenses cover up to £25,000
What Isn't Covered?
  • To take out our travel insurance cover you must meet the age limits for cover: Aged 69 or under for trips to the USA, Canada, Bermuda, the Caribbean and Mexico. Or aged 74 and under for all other worldwide destinations.
  • Insureds named on the policy must be resident in the UK for at least 6 months prior to taking out this cover and being registered with a medical practitioner.
  • The policy will not provide cover if you do not have the appropriate passport or visa, or are travelling against medical advice, or have not received the required vaccines, medicines or inoculations for your trip.
  • Not all medical conditions or situations are covered – you must inform us of any medical treatments, appointments, tests, investigations, medical conditions or illnesses that apply prior to taking out our travel insurance.
  • Lost or stolen items for which an original proof of purchase or insurance valuation is not supplied will be subject to a lower limit.
Optional Extras
You can choose to add any of the following additional covers to your policy:
  • Winter Sports cover – including up to £350 cover for ski equipment, up to £200 ski hire, up to £150 ski packs, and up to £200 piste closure
  • Golf cover – including up to £1,500 cover for golf equipment, up to £200 golf hire, up to £300 non-refundable golf fees and £100 hole in one bar bill
  • Cruise cover – includes up to £1,000 cover for missed port departure, cruise interruption and up to £500 for unused excursions
  • Natural Disaster cover – includes additional covers up to £1,500 in the event of flood, earthquake, landslide, avalanche and other specific natural disasters
  • Excess £60 per person and £100 per family

Make A Claim or Complaint

At Thistle, we are committed to helping you should the unexpected happen. Please make a note of the numbers and ensure you take them with you on your holiday. In the event of a claim or complaint you can contact a member of our team on the helplines listed below:

Emergency Medical Assistance
In the event of a medical emergency, please contact a member of our team on one of the following numbers:
  • Hospitalisation, anywhere in the world: +44 (0) 113 3180 197
  • Outpatient treatment in the UK & North America: +44 (0) 113 3180 197
  • Outpatient treatment anywhere else in the world: +44 (0) 113 3180 124
  • Medical screening queries: 0344 573 4171
Non-Medical Claims
For all other claims, please contact a member of our team on 0344 412 4296 – Monday to Friday 9am-5pm (Excluding Bank Holidays)
Complaints
If you have any issues of concern, complaints or comments with regard to your Thistle Travel Insurance, please contact us:

 

By Phone: 0344 573 4161

 

By Post:

Customer Relations Department

UK General Insurance Limited

Cast House, Old Mill Business Park

Gibraltar Island Road

Leeds

LS10 1RJ

About Thistle

At Thistle our vision is to create, distribute and manage insurance products into niche and privileged access segments of the consumer, small business and not-for-profit sectors.

We are an innovative specialist insurer and aim to provide the highest standards of professionalism with our customers at the forefront of everything we do. We specialise in providing insurance to support your individual needs and requirements, delivering a fast and efficient service to you. Our documents are issued electronically and our knowledgeable teams are always ready to answer any questions you may have.

Travel Insurance for Thistle Insurance Services is arranged, administered and underwritten by UK General Insurance Limited. UK General Insurance Limited is authorised and regulated by the Financial Conduct Authority, reference number 310101. Registered in England and Wales. Company No. 4506493. Registered Office: Cast House, Old Mill Business Park, Gibraltar Island Road, Leeds LS10 1RJ